Telephone 01706 846375 for further information Questions you should ask your retailer We interview Chris Moffat, who heads up a carpet buying group, asking: If you were a consumer buying a carpet, what would you look for?’ ‘he most important factor is choosing the right itailer. And it’s not necessarily the one that ends a lot advertising or one that always has pedal offers’ either. You want a retailer you can .alk to. One that will spend time discussing your requirements and has product knowledge. So, always shop around. Beware of ‘discounts’, ‘free fitting’ or ‘special offers’. DINING TABLE FOR 20 Due to overhead differences between the multiple and small independent retailer, the bottom-line price ‘fully installed’ may be the same. Fitting a carpet is a skilled and time-consuming business. Underlay and accessories too, have to be paid for somewhere – nothing is ever really for free. ‘Interest Free’ and ‘Deferred Credit’ is usually arranged through a finance house and can cost a retailer anything from 10 to 15 per cent of the retail price in commission and interest. These amounts may just be added back on to the asking price. Some may even inflate the price hugely just to offer bigger discounts. My advice is ‘be aware’. If you’re not satisfied with the products, price or service, try elsewhere. A good quality carpet, purchased from an experienced, knowledgeable and helpful retailer is still one of the most rewarding and value-for-money purchases you can make. All you need is to exercise common-sense and ask the right questions. Here, I suggest the essential ones: 1. Is the carpet I like suitable for the room and our lifestyle?
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