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In 1962, Erma And Larry Pettis, Both Teachers, Decided To Purchase A Business To Supplement Their Incomes In The Summer. They Searched The Classified Section In The Newspaper And Initially Thought That Buying A Hardware Store Would Be A Good Plan. Instead, They Came Across An In-Ground-Pool Dealership For Sale. Although The Pool Industry In The United States Would Experience A Boom In The 1970s, In The Early 1960s, In-Ground Pools Were For The Rich And Famous. They Were Not Huge Sellers Where The Couple Lived, In Hilton, New York (On The Southern Shore Of Lake Ontario).

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More Than Five Decades Later, Pettis Pools/Hot Tubs/Patio (East Rochester, New York) Is One Of The Largest Outdoor-Living Retailers In Western New York And Has Evolved From Being A “It Has Everything To Do With Erma And Larry, Who Were Two Absolutely Wonderful People.

They Started With The Premise Of Giving People Excellent Service And Developing Relationships With Customers, And Over The Years, Those Same Customers Have Been Maintained,” Zinone Says. “Since 1962, This Is What We Have Been Doing And Will Continue To Do. Manv Of Our Customers Have Become Our Friends. We Have A Plaque 011 Our Wall That Reads, ‘It’S Where Your Parents Bought Their Pool,’ And In Fact, Many Generations Of The Same Family Buy From Us.” That Excellent Serv Ice Also Extends To Educating All Customers About Every Product. Zinone Says, “In All Our Sales, We Really Guide Consumers And Help Them Through The Process, So They Will Be Happy With Their Purchases. We Listen To What Our Customers Want. I Trulv Believe We Offer A Very High Quality Of Customer Service.”

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